Some commonly asked questions. 

Q : What are the non-profits you are funding ?

A : Do refer to this link for the non-profits groups that we are supporting.  

Q : How will I know if the funds are given to them?

We will update on our social media account FACEBOOK / INSTAGRAM  and on our blog the transactions to the groups. 

Q : Will all clothes donated be listed on the site? 

A: To differentiate from other non-profit thrift stores, The Heart Bazaar has a carefully curated collection, meaning not all clothing donated will be listed. However, we keep by our promise that all clothes donated will not go to waste expect those in really bad condition. Clothes that failed to make it to The Heart Bazaar's website will be donated to other charity groups such as MINDS and The Salvation Army. 

Q : Will we get paid for the clothes donated? 

A : You will get store credit of up to $3 per article of clothing listed on the site. No credit will be given for pieces not listed on the site. By donating to The Heart bazaar, you agree to abide by the condition that The Heart Bazaar will have sole discretion over the clothing and that The Heart Bazaar will make the best arrangement for the clothing donated by you.

Q : Why should i give you my perfectly trendy clothes even if I no longer wear them when I can sell it online or at flea markets?

A : Because your clothing can easily change lives. That is more precious than any monetary value.  The Heart Bazaar is an established platform for your clothes to make a difference. We take away the hassle of you having to sell the clothes online and meet with low-ballers. You can be assured also that your clothes are making a difference , that you are doing good almost effortlessly.

Q: Fund usage

A: For every apparel sold, 60% - 70% goes to funding causes at non-profit organization. The remaining 30-40% is used to fund overhead and logistics costs which may include but not limit to warehouse and office space rental, manpower, creative, dry-cleaning, photo shoot, postages, packaging materials as well as channeling into further achieving The Heart Bazaar’s purpose and mission. 

We vow to be transparent and prudent with the money spent and donors are always welcome to find out more by emailing us 

Q: Do you take profit from the items donated?

A: The Heart Bazaar works like a non-profit organisation. Profit earned from the sale of the clothing are kept within the organisation to fund charity causes as well as further achieving The Heart Bazaar's mission. No profit is given to shareholders or owners as bonus.

If your question has not been answered here, do contact us and we will get back to you soonest.